The hybrid cloud market just got a heck of a lot more compelling

Let’s start with a basic premise that the vast majority of the world’s workloads remain in private data centers. Cloud infrastructure vendors are working hard to shift those workloads, but technology always moves a lot slower than we think. That is the lens through which many cloud companies operate.

The idea that you operate both on prem and in the cloud with multiple vendors is the whole idea behind the notion of the hybrid cloud. It’s where companies like Microsoft, IBM, Dell and Oracle are placing their bets. These died-in-the-wool enterprise companies see their large customers making a slower slog to the cloud than you would imagine, and they want to provide them with the tools and technologies to manage across both worlds, while helping them shift when they are ready.

Cloud-native computing developed in part to provide a single management fabric across on prem and cloud, freeing IT from having two sets of tools and trying somehow to bridge the gap between the two worlds.

What every cloud vendor wants

Red Hat — you know, that company that was sold to IBM for $34 billion this week — has operated in this world. While most people think of the company as the one responsible for bringing Linux to the enterprise, over the last several years, it has been helping customers manage this transition and build applications that could live partly on prem and partly in the cloud.

As an example, it has built OpenShift, its version of Kubernetes. As CEO Jim Whitehurst told me last year, “Our hottest product is OpenShift. People talk about containers and they forget it’s a feature of Linux,” he said. That is an operating system that Red Hat knows a thing or two about.

With Red Hat in the fold, IBM can contend that being open source; they can build modern applications on top of open source tools and run them on IBM’s cloud or any of their competitors, a real hybrid approach.

Microsoft has a huge advantage here, of course, because it has a massive presence in the enterprise already. Many companies out there could be described as Microsoft shops, and for those companies moving from on prem Microsoft to cloud Microsoft represents a less daunting challenge than starting from scratch.

Oracle brings similar value with its core database products. Companies using Oracle databases — just about everyone — might find it easier to move that valuable data to Oracle’s cloud, although the numbers don’t suggest that’s necessarily happening (and Oracle has stopped breaking out its cloud revenue).

Dell, which spent $67 billion for EMC, making the Red Hat purchase pale by comparison, has been trying to pull together a hybrid solution by combining VMware, Pivotal and Dell/EMC hardware.

Cloud vendors reporting

You could argue that hybrid is a temporary state, that at some point, the vast majority of workloads will eventually be running in the cloud and the hybrid business as we know it today will continually shrink over time. We are certainly seeing cloud infrastructure revenue skyrocketing with no signs of slowing down as more workloads move to the cloud.

In their latest earnings reports, those who break out such things, the successful ones, reported growth in their cloud business. It’s important to note that these companies define cloud revenue in different ways, but you can see the trend is definitely up:

• AWS reported revenue of $6.7 billion in revenue for the quarter, up from $4.58 billion the previous year.
• Microsoft Intelligent Cloud, which incorporates things like Azure and server products and enterprise services, was at $8.6 billion, up from $6.9 billion.
• IBM Technology Services and Cloud Platforms, which includes infrastructure services, technical support services and integration software reported revenue of $8.6 billion, up from $8.5 billion the previous year.
• Others like Oracle and Google didn’t break out their cloud revenue.

Show me the money

All of this is to say, there is a lot of money on the table here and companies are moving more workloads at an increasingly rapid pace.  You might also have noticed that IBM’s growth is flat compared to the others. Yesterday in a call with analysts and press, IBM CEO Ginni Rometty projected that revenue for the hybrid cloud (however you define that) could reach $1 trillion by 2020. Whether that number is exaggerated or not, there is clearly a significant amount of business here, and IBM might see it as a way out of its revenue problems, especially if they can leverage consulting/services along with it.

There is probably so much business that there is room for more than one winner, but if you asked before Sunday if IBM had a shot in this mix against its formidable competitors, especially those born in the cloud like AWS and Google, most probably wouldn’t have given them much chance.

When Red Hat eventually joins forces with IBM, it at least gives their sales teams a compelling argument, one that could get them into the conversation — and that is probably why they were willing to spend so much money to get it. It puts them back in the game, and after years of struggling, that is something. And in the process, it has stirred up the hybrid cloud market in a way we didn’t see coming last week before this deal.

Cockroach Labs launches CockroachDB as managed service

Cockroach Lab’s open source SQL database, CockroachDB, has been making inroads since it launched last year, but as any open source technology matures, in order to move deeper into markets it has to move beyond technical early adopters to a more generalized audience. To help achieve that, the company announced a new CockroachDB managed service today.

The service has been designed to be cloud-agnostic, and for starters it’s going to be available on Amazon Web Services and Google Cloud Platform. Cockroach, which launched in 2015, has always positioned itself as modern cloud alternative to the likes of Oracle or even Amazon’s Aurora database.

As company co-founder and CEO Spencer Kimball told me in an interview in May, those companies involve too much vendor lock-in for his taste. His company launched as open alternative to all of that. “You can migrate a Cockroach cluster from one cloud to another with no down time,” Kimball told TechCrunch in May.

He believes having that kind of flexibility is a huge advantage over what other vendors are offering, and today’s announcement carries that a step further. Instead of doing all the heavy lifting of setting up and managing a database and the related infrastructure, Cockroach is now offering CockroachDB as a service to handle all of that for you.

Kimball certainly recognizes that by offering his company’s product in this format, it will help grow his market. “We’ve been seeing significant migration activity away from Oracle, AWS Aurora, and Cassandra, and we’re now able to get our customers to market faster with Managed CockroachDB,” Kimball said in a statement.

The database itself offers the advantage of being ultra-resilient, meaning it stays up and running under most circumstances and that’s a huge value proposition for any database product. It achieves up time through replication, so if one version of itself goes down, the next can take over.

As an open source tool, it has been making money up until now by offering an enterprise version, which includes backup, support and other premium pieces. With today’s announcement, the company can get a more direct revenue stream from customers subscribing to the database service.

A year ago, the company announced version 1.0 of CockroachDB and $27 million in Series B financing, which was led by Redpoint with participation from Benchmark, GV, Index Ventures and FirstMark. They’ve obviously been putting that money to good use developing this new managed service.

Assessing IBM’s $34 billion Red Hat acquisition

As you look at the $34 billion IBM-Red Hat deal announced yesterday, if you follow the enterprise closely, it seems like a good move, at least on its face. It could be years before we understand the true value of it for IBM (or lack thereof, depending on how it ultimately goes). The questions stands then, is this a savvy move, a desperate one or perhaps a bit of both. It turns out, it depends on whom you ask.

For starters, there is the sheer amount of money involved, a 63 percent premium on Friday’s closing price of just under $117 a share. IBM spent $190 a share, but as Ray Wang, founder and chief analyst at Constellation Research said, Red Hat didn’t necessarily want to be sold, so IBM had to overpay to get their company.

Wang sees cloud, Linux and security as the big drivers on IBM’s part. “IBM is doubling down on the cloud, but they also are going for a grab in Linux for their largest and most important open source communities and some of the newer tech on Red Hat security,” he told TechCrunch. He acknowledges that it’s a huge premium for the stock, but he believes IBM needs the M&A action to drive down customer acquisition costs and drive up cross sell.

Photo: Ron Miller

IBM is placing a big bet here says Dharmesh Thakker, general partner at Battery Ventures, believing it to be worth 30x its current earnings in the next 12 months. “Needless to say, the hybrid cloud opportunity that we have been working on the last few years, is real and IBM/Cisco/HP/Dell all want a piece of this action going forward as the $300B in datacenter spend gets dislocated by public and hybrid cloud vendors,” Thakker explained in a statement.

He believes this deal could actually trigger a new set of mega mergers between the traditional tech vendors and cloud native, container and DevOps companies over the next few months.

IBM CEO Ginni Rometty was positively giddy at the prospects of a combined IBM-Red Hat in a call with analysts and press this morning, pointing out that only 20 percent of enterprise workloads have been moved to the cloud. She sees a big opportunity, one she projects to be worth $1 trillion by 2020. Keeping in mind you should take market projections with a grain of salt, this is undoubtedly a big market and one that Oracle and Microsoft have also targeted.

She said that Red Hat was a rare company indeed. “Red Hat on its own has been a high value company and has done a great job with strong growth, is highly profitable and generates cash. There are not many companies out there that look like that in this area,” Rometty said.

Slide: IBM

Dan Scholnick, general partner at Trinity Ventures, whose investments have included New Relic and Docker, was not terribly impressed with the deal, believing it smacked of desperation on IBM’s part.

“IBM is a declining business that somehow needs to become relevant in the cloud era. Red Hat is not the answer. Red Hat’s business centers around an operating system, which is a layer of the technology stack that has been completely commoditized by cloud. (If you use AWS, you can get Amazon’s OS for free, so why would you pay Red Hat?) Red Hat has NO story for cloud,” he claimed in a statement.

That might not be an entirely fair assessment. While Red Hat Enterprise Linux is a big part of the company’s revenue, it’s not the only piece. Over the last couple of years it has moved into Kubernetes and containerization and has grown the cloud native side of the business alongside RHEL.

In fact, Forrester analyst Dave Bartoletti sees the cloud native piece as being key here. “The combined company has a leading Kubernetes and container-based cloud-native development platform, and a much broader open source middleware and developer tools portfolio than either company separately. While any acquisition of this size will take time to play out, the combined company will be sure to reshape the open source and cloud platforms market for years to come,” he said.

Photo: IBM

Wang believes the deal could hinge on how long Red Hat CEO Jim Whitehurst, who had led the company for over a decade, stays with the unit. According to IBM, they will maintain the Red Hat brand and operate it as an independent entity inside Big Blue. “If Whitehurst doesn’t stick around for awhile, the deal could go south,” he said. But the company could dangle the CEO job when Rometty decides to leave as incentive to stay.

Regardless, Wall Street was not entirely happy with IBM’s move with their stock down all day. Needless to say the 63 percent premium IBM paid for the stock has driven Red Hat higher today.

The deal must pass shareholder muster, but given the premium IBM has offered, it’s hard to believe they would turn it down. In addition, since these companies operate across the world, they are subject to the global regulatory approval process. They won’t officially come together until at least the second half of next year at the soonest. That’s when we might begin to learn whether this was a brilliant or desperate move by IBM.

Forget Watson, the Red Hat acquisition may be the thing that saves IBM

With its latest $34 billion acquisition of Red Hat, IBM may have found something more elementary than “Watson” to save its flagging business.

Though the acquisition of Red Hat  is by no means a guaranteed victory for the Armonk, N.Y.-based computing company that has had more downs than ups over the five years, it seems to be a better bet for “Big Blue” than an artificial intelligence program that was always more hype than reality.

IBM to buy Red Hat for $34B in cash and debt, taking a bigger leap into hybrid cloud

Indeed, commentators are already noting that this may be a case where IBM finally hangs up the Watson hat and returns to the enterprise software and services business that has always been its core competency (albeit one that has been weighted far more heavily on consulting services — to the detriment of the company’s business).

Also read as IBM taps out on Watson as its growth engine and returns to basics ie financial engineering and distribution https://t.co/nD7gHyYhQf

— Sunil Rawat (@_sunilrawat) October 28, 2018

Watson, the business division focused on artificial intelligence whose public claims were always more marketing than actually market-driven, has not performed as well as IBM had hoped and investors were losing their patience.

Critics — including analysts at the investment bank Jefferies (as early as one year ago) — were skeptical of Watson’s ability to deliver IBM from its business woes.

As we wrote at the time:

Jefferies pulls from an audit of a partnership between IBM Watson and MD Anderson as a case study for IBM’s broader problems scaling Watson. MD Anderson cut its ties with IBM after wasting $60 million on a Watson project that was ultimately deemed, “not ready for human investigational or clinical use.”

The MD Anderson nightmare doesn’t stand on its own. I regularly hear from startup founders in the AI space that their own financial services and biotech clients have had similar experiences working with IBM.

The narrative isn’t the product of any single malfunction, but rather the result of overhyped marketing, deficiencies in operating with deep learning and GPUs and intensive data preparation demands.

Jefferies gives IBM Watson a Wall Street reality check

That’s not the only trouble IBM has had with Watson’s healthcare results. Earlier this year, the online medical journal Stat reported that Watson was giving clinicians recommendations for cancer treatments that were “unsafe and incorrect” — based on the training data it had received from the company’s own engineers and doctors at Sloan-Kettering who were working with the technology.

All of these woes were reflected in the company’s latest earnings call where it reported falling revenues primarily from the Cognitive Solutions business, which includes Watson’s artificial intelligence and supercomputing services. Though IBM chief financial officer pointed to “mid-to-high” single digit growth from Watson’s health business in the quarter, transaction processing software business fell by 8% and the company’s suite of hosted software services is basically an afterthought for business gravitating to Microsoft, Alphabet, and Amazon for cloud services.

To be sure, Watson is only one of the segments that IBM had been hoping to tap for its future growth; and while it was a huge investment area for the company, the company always had its eyes partly fixed on the cloud computing environment as it looked for areas of growth.

It’s this area of cloud computing where IBM hopes that Red Hat can help it gain ground.

“The acquisition of Red Hat is a game-changer. It changes everything about the cloud market,” said Ginni Rometty, IBM Chairman, President and Chief Executive Officer, in a statement announcing the acquisition. “IBM will become the world’s number-one hybrid cloud provider, offering companies the only open cloud solution that will unlock the full value of the cloud for their businesses.”

The acquisition also puts an incredible amount of marketing power behind Red Hat’s various open source services business — giving all of those IBM project managers and consultants new projects to pitch and maybe juicing open source software adoption a bit more aggressively in the enterprise.

As Red Hat chief executive Jim Whitehurst told TheStreet in September, “The big secular driver of Linux is that big data workloads run on Linux. AI workloads run on Linux. DevOps and those platforms, almost exclusively Linux,” he said. “So much of the net new workloads that are being built have an affinity for Linux.”

IBM to buy Red Hat for $34B in cash and debt, taking a bigger leap into hybrid cloud

After rumours flew around this weekend, IBM today confirmed that it would acquire open source, cloud software business Red Hat for $190 per share in cash, working out to a total value of $34 billion. IBM said the deal has already been approved by the boards of directors of both IBM and Red Hat but is still subject to Red Hat shareholder and regulatory approvals. If all goes as planned, the acquisition is expected to close in the latter half of 2019.

The deal is all about IBM — which has long continued to rely on its legacy server business — taking a bigger bet on the cloud, and very specifically cloud services that blend on-premises and cloud-based architectures — something that the two companies have already been working on together since May of this year (which now might be looked at as a test drive). Red Hat will be a distinct unit within IBM’s Hybrid Cloud team — which is already a $19 billion business for IBM, the company said — and it will continue to focus on open-source software. 

“The acquisition of Red Hat is a game-changer. It changes everything about the cloud market,” said Ginni Rometty, IBM Chairman, President and Chief Executive Officer, in a statement. “IBM will become the world’s number-one hybrid cloud provider, offering companies the only open cloud solution that will unlock the full value of the cloud for their businesses.”

The combined businesses will be able to offer software in services spanning Linux, containers, Kubernetes, multi-cloud management, and cloud management and automation, IBM said. IBM also added that together the companies will continue to build partnerships with multiple cloud providers, including AWS, Microsoft’s Azure, Google Cloud, Alibaba and others, alongside the IBM Cloud.

As Josh notes here, it’s one of the biggest-ever tech acquisitions, and arguably the biggest that is dedicated primarily to software. (Dell acquired EMC for $67 billion, to pick up software but also a substantial hardware and storage business.)

While companies like Amazon have gone all-in on cloud, in many cases, a lot of enterprises are making the move gradually — IBM cites stats that estimate that some 80 percent of business workloads “have yet to move to the cloud, held back by the proprietary nature of today’s cloud market.” Buying Red Hat will help IBM better tap into an opportunity to address that.

“Most companies today are only 20 percent along their cloud journey, renting compute power to cut costs,” she continued. “The next 80 percent is about unlocking real business value and driving growth. This is the next chapter of the cloud. It requires shifting business applications to hybrid cloud, extracting more data and optimizing every part of the business, from supply chains to sales.”

On top of that, it will give IBM a much stronger footing in open source software, the core of what Red Hat builds and deploys today.

“Open source is the default choice for modern IT solutions, and I’m incredibly proud of the role Red Hat has played in making that a reality in the enterprise,” said Jim Whitehurst, President and CEO, Red Hat, in a statement. “Joining forces with IBM will provide us with a greater level of scale, resources and capabilities to accelerate the impact of open source as the basis for digital transformation and bring Red Hat to an even wider audience –  all while preserving our unique culture and unwavering commitment to open source innovation.”

While IBM competes against the likes of Amazon, the companies will see to remain partners with them with this acquisition. “IBM is committed to being an authentic multi-cloud provider, and we will prioritize the use of Red Hat technology across multiple clouds” said Arvind Krishna, Senior Vice President, IBM Hybrid Cloud, in a statement. “In doing so, IBM will support open source technology wherever it runs, allowing it to scale significantly within commercial settings around the world.”

IBM said that Red Hat will add to its revenue growth, gross margin and free cash flow within 12 months of closing.

Atlassian sells Jitsi, an open-source videoconferencing tool it acquired in 2015, to 8×8

After announcing earlier this year that it planned to shut down HipChat and Stride and sell the IP of both to Slack, today enterprise software company Atlassian made another move related to its retreat from enterprise chat. It is selling Jitsi, a popular open-source chat and videoconferencing tool, to 8X8, a provider of cloud-based business phone and internal communications services. 8X8 says it plans to integrate Jitsi with its current conferencing solutions, specifically a product called 8X8 Meetings, and to keep it open source.

Terms of this latest sale to 8×8 have not been disclosed. Both the tech and the engineering team working on Jitsi, led by Emil Ivov, are coming with the acquisition.

Atlassian originally acquired Jitsi and its owner BlueJimp for an undisclosed sum in 2015 with the intention of adding video communications to HipChat, and later Stride (which launched in 2017).

But now those two products are headed for the graveyard — they are both being discontinued on February 15, 2019 — and that made Jitsi less core to Atlassian’s new direction, where it is focusing less on enterprise chat, and more on tools for developers and customer care, including Jira, Trello, and Bitbucket (a competitor to GitHub).

The deal is one of the final moves for Atlassian as it focuses more on its business building and operating productivity tools that are not direct competitors in the crowded field of enterprise chat applications. It seems that in any case, Jitsi is hoping for more investment under its new owner.

“This is a great thing and will only help to keep Jitsi’s momentum with renewed investment,” writes Ivov in a blog post announcing the news. “The Jitsi team will remain 100 percent intact and will continue to be an independent group. Operationally things will work much the same way as they did under Atlassian. Jitsi users and developers won’t see any impact, though we do expect with continued funding and support you will see even more new features and capabilities from the project!”

Technology in the acquisition includes Jitsi’s modular open-source projects for businesses to build and deploy secure video communication solutions based around WebRTC; the Jitsi Videobridge conferencing server; and the Jitsi Meet conferencing and collaboration application.

“The best video communications solutions are so intuitive and reliable that they help employees conduct shorter, more productive meetings. 8×8 has already developed a world-class meetings solution for enterprises, and we’re focused on maintaining leadership in delivering reliable, crystal-clear video and audio conferencing quality across mobile and desktop applications,” said Dejan Deklich, Chief Product Officer at 8×8, in a statement. “Incorporating Jitsi’s open-source technology into our video communications technology platform, and having Jitsi’s talented engineering team play a role in leading our development of dedicated conferencing applications and WebRTC, will open new paths for our customers and further enhance our meetings solution.”

Jitsi’s tools are used by a variety of platforms and businesses that want to include videoconferencing but would rather use an independent third-party service rather than incorporate one from a would-be competitor or build it themselves. Customers include Comcast and Symphony, the chat app used by the financial services industry.

“Some of the most innovative WebRTC products and companies use Jitsi to support millions of minutes of daily usage as part of their meetings, messaging and collaboration product ecosystems. The open source community has played a critical role in advancing Jitsi’s projects by validating its use in a diverse set of environments and complementing the core team’s development. As part of this acquisition, 8×8 is committed to continuing to support the growing developer community, and we are excited to engage even more,” commented Bryan Martin, Chairman and Chief Technology Officer at 8×8.

This past weekend’s big news of IBM acquiring Red Hat for $34 million has emphasised just how central open source and cloud-based software are in today’s enterprise IT market. This purchase is far smaller, but is also part of that bigger trend.

“8×8 sees tremendous value in the open source community and is committed to helping grow the community even larger,” Ivov notes. “With a major, high-motivated backer like 8×8 behind the project, we are confident about our ability to continue building great open source products.”

IBM is betting the farm on Red Hat — and it better not mess up

Who expects a $34 billion deal involving two enterprise powerhouses to drop on a Sunday afternoon, but IBM and Red Hat surprised us yesterday when they pulled the trigger on a historically large deal.

IBM has been a poster child for a company moving through a painful transformation. As Box CEO (and IBM business partner) Aaron Levie put it on Twitter, sometimes a company has to make a bold move to push that kind of initiative forward:

Brilliant move by IBM. Transformation requires big bets, and this is a good one.

— Aaron Levie (@levie) October 28, 2018

They believe they can take their complex mix of infrastructure/software/platform services and emerging technologies like artificial intelligence, blockchain and analytics, and blend all of that with Red Hat’s profitable fusion of enterprise open source tools, cloud native, hybrid cloud and a keen understanding of the enterprise.

As Jon Shieber pointed out yesterday, it was a tacit acknowledgement that company was not going to get the results it was hoping for with emerging technologies like Watson artificial intelligence. It needed something that translated more directly into sales.

Red Hat can be that enterprise sales engine. It already is a company on a $3 billion revenue run rate, and it has a goal of hitting $5 billion. While that’s somewhat small potatoes for a company like IBM that generates $19 billion a quarter, it represents a crucial addition.

That’s because in spite of its iffy earnings reports over the last five years, Synergy Research reported that IBM had 7 percent of the cloud infrastructure market in its most recent report, which it defines as Infrastructure as a Service, Platform as a Service and hosted private cloud. It is the latter that IBM is particularly good at.

The company has the pieces in place now and a decent amount of marketshare, but Red Hat gives it a much more solid hybrid cloud story to tell. They can potentially bridge that hosted private cloud business with their own public cloud (and presumably even those of their competitors) and use Red Hat as a cloud native and open source springboard, giving their sales teams a solid story to tell.

IBM already has a lot of enterprise credibility on its own, of course. It sells on top of many of the same open source tools as Red Hat, but it hasn’t been getting the sales and revenue momentum that Red Hat has enjoyed. If you combine the enormous IBM sales engine and their services business with that of Red Hat, you have the potential to crank this into a huge business.

Photo: Ron Mller

It’s worth noting that the deal needs to pass shareholder muster and clear global regulatory hurdles before they can combine the two organizations. IBM has predicted that it will take at least until the second half of next year to close this deal and it could take even longer.

IBM has to use that time wisely and well to make sure when they pull the trigger, these two companies blend as smoothly as possible across technology and culture. It’s never easy to make these mega deals work with so much money and pressure involved, but it is imperative that Big Blue not screw this up. This could very well represent its last best chance to right the ship once and for all.

Google beefs up Firebase platform for the enterprise

Today at the Firebase Summit in Prague, Google announced a number of updates to its Firebase app development platform designed to help it shift from an environment for individuals or small teams into a full-blown enterprise development tool.

Google acquired Firebase 4 years ago to help developers connect to key cloud tools like a database or storage via a set of software development kits (SDKs). Over time, it has layered on sophisticated functionality like monitoring to fix performance issues and access to analytics to see how users are engaging with the app, among other things. But the toolkit hasn’t necessarily been geared towards larger organizations until now.

“[Today’s announcements] are going to be around a set of features and updates that are catered more towards enterprises and sophisticated app teams that are looking to build and grow their mobile apps,” Francis Ma, head of product at Firebase told TechCrunch.

Perhaps the biggest piece of news was that they were adding corporate support. While the company boasts 1.5 million apps per month running on Firebase, in order to move deeper into the enterprise, it needed to have a place corporate IT could call when they run into issues. That is coming with the company expected to announce various support packages in Beta by the end of the year. These will be tied to broader Google Cloud Platform support.

“With this launch, if you already have a paid GCP Support package, you will be able to get your Firebase questions answered through the Google Cloud Platform (GCP) Support Console. Once the change is fully launched, Firebase support will be included at no additional charge with paid GCP Support packages, which includes target response times, a dedicated technical account manager (if you are enrolled in Enterprise Support) and more,” Ma explained in a blog post.

In addition, larger teams and organizations need more management tools and the company announced the Firebase Management API. This allows programmatic access to manage project workflows from IDE to Firebase. Ma says this includes direct integration with StackBlitz and Glitch, two web-based IDEs. “Their platforms will now automatically detect when you are creating a Firebase app and allow you to deploy to Firebase Hosting with the click of a button, without ever leaving their platforms,” Ma wrote.

There were a bushel of other announcements including access to better facial recognition tools in the Google ML kit announced last spring. There were also improvements to Crashlytics performance monitoring, which includes integration with PagerDuty now, and Firebase Predictions, its analytics tool, which is now generally available after graduating from Beta.

All of these announcements and more, are part of a maturation of the Firebase platform as Google aims to move it from a tool aimed directly at developers to one that can be integrated at the enterprise level.

Microsoft has no problem taking the $10B JEDI cloud contract if it wins

The Pentagon’s $10 billion JEDI cloud contract bidding process has drawn a lot of attention. Earlier this month, Google withdrew, claiming ethical considerations. Amazon’s Jeff Bezos responded in an interview at Wired25 that he thinks that it’s a mistake for big tech companies to turn their back on the US military. Microsoft president Brad Smith agrees.

In a blog post today, he made clear that Microsoft intends to be a bidder in government/military contracts, even if some Microsoft employees have a problem with it. While acknowledging the ethical considerations of today’s most advanced technologies like artificial intelligence, and the ways they could be abused, he explicitly stated that Microsoft will continue to work with the government and the military.

“First, we believe in the strong defense of the United States and we want the people who defend it to have access to the nation’s best technology, including from Microsoft,” Smith wrote in the blog post.

To that end, the company wants to win that JEDI cloud contract, something it has acknowledged from the start, even while criticizing the winner-take-all nature of the deal. In the blog post, Smith cited the JEDI contract as an example of the company’s desire to work closely with the U.S. government.

“Recently Microsoft bid on an important defense project. It’s the DOD’s Joint Enterprise Defense Infrastructure cloud project – or “JEDI” – which will re-engineer the Defense Department’s end-to-end IT infrastructure, from the Pentagon to field-level support of the country’s servicemen and women. The contract has not been awarded but it’s an example of the kind of work we are committed to doing,” he wrote.

He went on, much like Bezos, to wrap his company’s philosophy in patriotic rhetoric, rather than about winning lucrative contracts. “We want the people of this country and especially the people who serve this country to know that we at Microsoft have their backs. They will have access to the best technology that we create,” Smith wrote.

Microsoft president Brad Smith. Photo: Riccardo Savi/Getty Images

Throughout the piece, Smith continued to walk a fine line between patriotic duty to support the US military, while carefully conceding that there will be different opinions in a large and diverse company population (some of whom aren’t US citizens). Ultimately, he believes that it’s critical that tech companies be included in the conversation when the government uses advanced technologies.

“But we can’t expect these new developments to be addressed wisely if the people in the tech sector who know the most about technology withdraw from the conversation,” Smith wrote.

Like Bezos, he made it clear that the company leadership is going to continue to pursue contracts like JEDI, whether it’s out of a sense of duty or economic practicality or a little of both — whether employees agree or not.

Microsoft closes its $7.5B purchase of code-sharing platform GitHub

After getting EU approval a week ago, today Microsoft’s acquisition of GitHub, the Git-based code sharing and collaboration service with 31 million developers, has officially closed. The Redmond, WA-based software behemoth first said it would acquire GitHub for $7.5 billion in stock in June of this year, and after the acquisition closed it would continue to run it as an independent platform and business.

The acquisition is yet another sign of how Microsoft has been doubling down on courting developers and presenting itself as a neutral partner to help them with their projects.

That is because, despite its own very profitable proprietary software business, Microsoft also has a number of other businesses — for example, Azure, which competes with AWS and Google Cloud — that rely heavily on it being unbiased towards one platform or another. And GitHub, Microsoft hopes, will be another signal to the community of that position.

In that regard, it will be an interesting credibility test for the companies.

As previously announced, Nat Friedman, who had been the CEO of Xamarin (another developer-focused startup acquired by Microsoft, in 2016), will be CEO of the company, while GitHub founder and former CEO Chris Wanstrath will become a Microsoft technical fellow to work on strategic software initiatives. (Wanstrath had come back to his CEO role after his co-founder Tom Preston-Werner resigned following a harassment investigation in 2014.)

Friedman, in a short note, said that he will be taking over on Monday, and he also repeated what Microsoft said at the time of the deal: GitHub will be run as an independent platform and business.

This is a key point because there has been a lot of developer backlash over the deal, with many asking if GitHub would become partial or focused more around Microsoft-based projects.

“We will always support developers in their choice of any language, license, tool, platform, or cloud,” he writes, noting that there will be more tools to come. “We will continue to build tasteful, snappy, polished tools that developers love,” he added.

One of those, he noted, will be further development and investment in Paper Cuts, a project it launched in August that it hopes will help address some of the gripes that its developer-users might have with how GitHub works that the company itself hadn’t been planning to address in bigger product upgrades. The idea here is that GitHub can either help find workarounds, or this will become a feedback forum of its own to help figure out what it should be upgrading next on the site.

Of course, the need to remain neutral is not just to keep hold of its 31 million developers (up by 3 million since the deal was first announced), but to keep them from jumping to GitHub competitors, which include GitLab and Bitbucket.

Dropbox expands Paper into planning tool with timelines

Dropbox has been building out Paper, its document-driven collaboration tool since it was first announced in 2015, slowly but surely layering on more functionality. Today, it added a timeline feature, pushing beyond collaboration into a light-weight project planning tool.

Dropbox has been hearing that customers really need a way to plan with Paper that was lacking. “That pain—the pain of coordinating all those moving pieces—is one we’re taking on today with our new timelines feature in Dropbox Paper,” the company wrote in a blog post announcing the new feature.

As you would expect with such a tool, it enables you to build a timeline with milestones, but being built into Paper, you can assign team members to each milestone and add notes with additional information including links to related documents.

You can also embed a To-do lists for the person assigned to a task right in the timeline to help them complete the given task, giving a single point of access for all the people assigned to a project

Gif: Dropbox

“Features like to-dos, @mentions, and due dates give team members easy ways to coordinate projects with each other. Timelines take these capabilities one step further, letting any team member create a clean visual representation of what’s happening when—and who’s responsible,” Dropbox wrote in the blog post announcement.

Dropbox has recognized it cannot live as simply a content storage tool. It needs to expand beyond that into collaboration and coordination around that content, and that’s what Dropbox Paper has been about. By adding timelines, the company is looking to expand that capability even further.

Alan Lepofsky, who covers the “future of work” for Constellation Research sees Paper as part of the changing face of collaboration tools. “I refer to the new breed of content creation tools as digital canvases. These apps simplify the user experience of integrating content from multiple sources. They are evolving the word-processor paradigm,” Lepofsky told TechCrunch.

It’s probably not going to replace a project manager’s full-blown planning tools any time soon, but it at least the potential to be a useful adjunct for the Paper arsenal to allow customers to continue to find ways to extract value from the content they store in Dropbox.

Daily Crunch: Tesla is profitable again

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here:

1. Tesla earns its first profit in two years

Tesla reported a profit in the third quarter, reversing seven consecutive quarters of losses. This is only the third time in the company’s history that it has achieved this milestone.

The turnaround was driven by sales of the Model 3. The company said customers are trading up their relatively cheaper vehicles to buy a Model 3, even though there is not yet a leasing option and the starting price was $49,000.

2. Trump has two ‘secure’ iPhones, but the Chinese are still listening

A new report by The New York Times puts a spotlight on the president’s array of devices and how he uses them. However, both Trump and a spokesperson for China’s foreign ministry have denied the story.

(BRENDAN SMIALOWSKI/AFP/Getty Images)

3. Red Dead Redemption 2 sets the bar high for the next generation of open world games

Tomorrow, Red Dead Redemption 2 goes live after months of breathless speculation. And according to Devin Coldewey and Jordan Crook, it’s as good as you’ve been hoping.

4. Facebook is building Lasso, a video music app to steal TikTok’s teens

Facebook is building a standalone product where users can record and share videos of themselves lip syncing or dancing to popular songs, according to information from current and former employees.

5. One-year-old Ribbon raises $225m to remove the biggest stress of home buying

The startup wants to replace the incredible stress of securing a mortgage during the home-buying process with a Ribbon Offer: If a buyer can’t secure a mortgage in time for close, Ribbon will pay for the house itself and give the buyer extra time to get financing.

6. Twitter beats Wall St Q3 estimates with $758M in revenue

Twitter reported a 29 percent increase in ad revenue to $650 million, and the company says total ad engagements increased 50 percent year over year. However, user growth didn’t quite match expectations.

7. Confirmed: ShopRunner acquires Spring, raises $40M

ShopRunner is announcing its first infusion of venture funding under CEO Sam Yagan, plus an acquisition of the shopping app Spring. Sources also say it’s readying a major overhaul of its mobile app.

Alexa for Business opens up to third-party device makers

Last year, Amazon announced a new initiative, Alexa for Business, designed to introduce its voice assistant technology and Echo devices into a corporate setting. Today, it’s giving the platform a big upgrade by opening it up to device makers who are building their own solutions that have Alexa built-in.

The change came about based on feedback from the existing organizations where Alexa for Business is today being used, Amazon says. The company claims thousands of businesses have added an Amazon Echo alongside their existing office equipment since the program’s debut last year, including companies like Express Trucking, Fender and Propel Insurance, for example.

But it heard from businesses that they want to have Alexa built in to existing devices, to minimize the amount of technology they need to manage and monitor.

The update will allow device makers building with the Alexa Voice Service (AVS) SDK can now create products that can be registered with Alexa for Business, and managed as shared devices across the organization.

The device management capabilities include the ability to configure things like the room designation, location and monitor the device’s health, as well as manage which public and private skills are assigned to the shared devices.

A part of Alexa for Business is the ability for organizations to create their own internal – and practical – skills for a business setting, like voice search for employee directories, Salesforce data, or company calendar information.

Amazon also recently launched its own feature for Alexa for Business users that offers the ability for staff to book conference rooms.

Amazon says it’s already working with several brands on integrating Alexa into their own devices including Plantronics, iHome, and BlackBerry. And it’s working with solution providers like Linkplay and Extron, it says. (Citrix has also begun to integrate with the ‘for Business’ platform.)

“We’ve been using Alexa for Business since its launch by pairing Echo devices with existing Polycom equipment,” noted Laura Marx, VP of Alliance Marketing at Plantronics, in a statement about its plans to make equipment that works with Alexa. “Integrating those experiences directly into products like Polycom Trio will take our customer experience to the next level of convenience and ease of use,” she said.

Plantronics provided an early look at the Alexa experience earlier this year, and iHome has an existing device with Alexa built-in – the iAVS16. However, it has not yet announced which product will be offered through Alexa for Business.

It’s still too soon to see how well any of Amazon’s business initiatives with Alexa pay off – after all, Echo devices today are often used for consumer-orientated purposes like playing music, getting news and information, setting kitchen timers, and making shopping lists. But if Amazon is able to penetrate businesses with Echo speakers and other Alexa-powered business equipment, it could make inroads into a profitable voice market, beyond the smart home.

But not everyone believes Alexa in the workplace is a good idea. Hackers envision how the devices could be used for corporate espionage and hacks, and warn that companies with trade secrets shouldn’t have listening devices set around their offices.

Amazon, however, is plodding ahead. It has even integrated with Microsoft’s Cortana so Alexa can gain access to Cortana’s knowledge of productivity features like calendar management, day at a glance, and customer email.

The Alexa for Business capabilities are provided as an extension to the AVS Device SDK, starting with version 1.10, available to download from Github.

 

Oracle’s Larry Ellison keeps poking AWS because he has no choice

Larry Ellison gave his Oracle Openworld keynote on Monday and of course he took several shots sat AWS. In his view, his company’s cloud products were cheaper, better and faster than AWS, but then what would you expect him to say?

He rolled out a slide with all the facts and figures in case you doubted it. He wrapped it up in a neat little marketing package for the world to see. Oracle has an autonomous self-healing database. AWS? Nope. That much he’s right.

Slide: Oracle

He makes claims that his cloud products are faster and cheaper, claims that are hard to substantiate given how hard it is to nail down any vendor’s cloud prices and speeds. He says they have no disaster recovery, when they do. None of it matters.

This was about showmanship. It was about chest beating and it’s about going after the market leader because frankly, the man has little choice. By now, it’s well documented that Oracle was late to the cloud. Larry Ellison was never a fan and he made it clear over the years, but today as the world shifts to a cloud model, his company has had to move with it.

It hasn’t been an easy transition. It required substantial investment on the part of the company to build its infrastructure to support a cloud model. It took a big change in the way their sales people sell the product. The cloud is based on a subscription model, and it requires more of a partnership approach with customers. Oracle doesn’t exactly have a reputation for playing nicely.

To make matters worse, Oracle’s late start puts it well behind market leader AWS. Hence, Ellison shouting from the rooftops how much better his company’s solutions are and how insecure the competitors are. Synergy Research, which follows the cloud market closely, has pegged Amazon’s cloud market share at around 35 percent. It has Oracle in the single digits in the most recent data from last summer (and the market hasn’t shifted dramatically since it came out with this data).

At the time, Synergy identified the four biggest players as Amazon, Microsoft, Google and IBM with Alibaba coming up fast. Synergy chief analyst John Dinsdale says Oracle is falling behind. “We have seen Oracle losing market share over the last few quarters in IaaS, PaaS and managed private cloud,” he said. “In a market that is growing at 50 percent per year, Microsoft, Google and Alibaba are all gaining market share, while the share of market leader AWS is holding steady,” he added.

To its credit, the company has seen some gains via its SaaS business. “As Oracle works to convert its huge on-premise software client base to SaaS, Oracle grew its share of enterprise SaaS markets in 2016 and 2017. Its market share then held steady in the first half of 2018,” Dinsdale pointed out.

Yet the company stopped breaking out its cloud revenue last June. As I wrote at the time, that isn’t usually a good sign:

That Oracle chose not to break out cloud revenue this quarter can’t be seen as a good sign. To be fair, we haven’t really seen Google break out their cloud revenue either with one exception in February. But when the guys at the top of the market shout about their growth, and the guys further down don’t, you can draw your own conclusions.

Further Oracle has been quite vocal about protesting the Pentagon’s $10 billion JEDI contract, believing that it has been written to favor Amazon over other vendors, a charge the Pentagon has denied. It hasn’t stopped Oracle from filing protests or even bringing their case directly to the president.

At least Ellison might have had some good news yesterday. CNBC reported that the big Amazon Prime outage in July might have been related to a transition away from Oracle databases that Amazon is currently undertaking.

Regardless, Oracle finds itself in an unfamiliar position. After years of domination, it is stuck behind in the pack. When you find yourself in such a position, you need to have a strong bark and Ellison is going after AWS hard. As the clear market leader, he has few other options right now.

Customer service ‘behavioral pairing’ startup Afiniti quietly raised $130M at a $1.6B valuation

Artificial intelligence touches just about every aspect of the tech world these days, aiming to provide new ways of making old processes work better. Now, a startup that has built an AI platform that tackles the ever-present, but never-perfect, business of customer service has quietly raised a large round of funding as it gears up for its next act, an IPO. Afiniti, which uses machine learning and behavioral science to better match customers with customer service agents — “behavioral pairing” is how it describes the process — has closed a $130 million round of funding ($75 million cash, $60 million debt) — a Series D that Afiniti CEO Zia Chishti says values his company at $1.6 billion.

If you are not familiar with the name Afiniti, you might not be alone. The company has been relatively under the radar, in part because it has never made much of an effort to publicise itself, and in part because the funding that it has raised up to now has largely been from outside the hive of VCs that swarm around many other startup deals that push those startups into the limelight.

At the same time, its backers make for a pretty illustrious list. This latest round includes former Verizon CEO Ivan Seidenberg; Fred Ryan, the CEO and publisher of the Washington Post; and investors Global Asset Management, The Resource Group (which Chishti helped found), Zeke Capital, as well as unnamed Australian investors.

The previous Series C round of $26.5 million, also has an interesting list of backers and also was not widely reported. They included McKinsey & Company, Elisabeth Murdoch, former Thomson Reuters CEO Tom Glocer, and former BP CEO John Browne, alongside Global Asset Management, The Resource Group, Seidenberg and Ryan.

That Series C was at a $100 million valuation, meaning that Afiniti’s valuation has increased more than 10 times in the last year on the back of 100 percent revenue growth each year over the last five.

That momentum led the company also to file confidentially for an IPO — although ultimately Chishti told TechCrunch that the company decided to raise privately at the potential IPO valuation since the money was easy to come by. (It’s also been one of the reasons he said he’s also rebuffed acquisitions, although at least one of the companies that’s approached him, McKinsey, now an investor.)

Now, Chishti — who is a repeat entrepreneur, with his previous company, Align Technology (which makes teeth alignment alternatives to braces), now at a $24 billion market cap — said that Afiniti has started to tip into profitability, so it seems the prospect of an IPO might be back on the table. That is possibly one reason that the company has started to speak to the press more and to make itself more visible.

Chishti and Afiniti are based out of the US, but it has roots into a range of local businesses globally in part by way of its well-connected team of advisors and local leaders. Among them, Princess Beatrice (or Beatrice York), currently 8th in line to the throne to succeed Queen Elizabeth, is the company’s vice president of partnerships. Alonso Aznar, the son of the former prime minister of Spain, runs Afiniti’s operations in Madrid.

The company itself sits in the general area of CRM, and specifically among that wave of startups that are trying to build tools using AI and other new technology to improve on the old ways of getting things done (it’s not alone: just today we noted that People.ai raised $30 million for its own AI-based CRM tools).

Afiniti on one hand calls itself a traditional AI company, but on the other, its CEO laments how overused and hackneyed the term has become. “AI is just a bubble,” he said in an interview. “The intensity of interest in AI is unwarranted because nothing has changed. It’s the same algorithms and software, and we just have faster hardware now.”

In actual fact, what Afiniti does is supply an AI layer to a process that is otherwise “ninety-nine percent human”, in the words of Chishti. The company uses AI to analyse sales people’s performance with specific types of calls and situations, and also to analyse customers in terms of their previous interactions with a company. It then matches up customer service reps who it believes will be most compatible with specific customers.

Afiniti’s pricing model has been an important lever for getting its foot in the door with companies. The company does not price its service per-seat or even per-month, but on a calculation between how well the company does when its call routing and running through Afiniti, versus how much is sold when it does not.

“We run systems on for 15 minutes, off for 5 minutes, and we do that perpetually,” Chishti said. It integrates with a company’s CRM, sales and telephony systems at the back end, in order both to route calls but also to track when those calls result in a sale. “We count the revenues, calculate the delta, and we get a share of that delta.”

If that sounds like a tricky measure, it doesn’t to customers, it seems. The zero-cost-to-try-it model is how it has surmounted the hurdle of getting used by a number of large, often slow-moving carriers and other large incumbents. “It means we have to continuously prove our value,” Chishti added.

As one example of how this works out, he used the example of Verizon (which is the owner of TechCrunch, by way of Oath). “Say Verizon makes $120 billion in revenues in a year,” he said, “and $30 billion of that is in phone-based sales. Afiniti would make $600 million on that.” Times that by dozens of customers in 22 countries, and that may point to how the company has quietly reached the valuation that it has.

Beyond its core product, the company has dozens of patents and more in the application phase in the US and other jurisdictions.

Oracle delves deeper into blockchain with four new applications

Oracle is a traditional tech company that has been struggling to gain traction in the cloud, but it could see blockchain as a way to differentiate itself. At Oracle OpenWorld today it announced the Oracle Blockchain Applications Cloud, a series of four applications designed for transactions-based processing scenarios using Internet of Things as a data source.

“Customers struggle with how exactly to go from concepts like smart contracts, distributed ledger and cryptography to solving specific business problems,” Atul Mahamuni, VP of IoT and Blockchain at Oracle told TechCrunch.

The company actually introduced a more generalized blockchain as a service offering at OpenWorld last year, but this year they have decided to focus more on specific use cases, announcing four new applications. The blockchain comes into account because of its nature as an irrefutable and immutable record.

In cases where there is a dispute over the accuracy of a particular piece of data, the blockchain can provide incontrovertible proof. As for the Internet of Things, that provides data points you can use to provide that proof. Your sensor feeds the data and it (or some reference to it) gets added to the blockchain, leaving no room for doubt.

The four applications involve supply chain-transaction data including a track and trace capability to follow a product through its delivery from inception to market, proof of provenance for valuables like drugs, intelligent temperature tracking (what they are calling Intelligent Cold Chain) and warranty and usage tracking. Intelligent Cold chain ensures that a product that is supposed to be kept cold didn’t get exposed to higher than recommended temperatures, while warranty tracking ensures that a product was being used in a proscribed fashion and should be subject to warranty claims.

Each of these plays to the some of Oracle’s strengths as a company that builds databases and ERP software. It can draw on the information it tends to collect any way as part of the nature of its business processes and add it to a blockchain and other applications when it makes sense.

“So what we do is we we get events and insights from IoT systems, as well as from supply chain ERP data, and we get those insights and translation from all of this and then put them into the blockchain and then do the correlations and artificial intelligence machine learning algorithms on top of those transactions,” Mahamuni explained.

This year perhaps even more so than the last couple, Oracle is trying to differentiate itself from the rest of the cloud pack, as it tries to right its cloud business. By building applications on top of base technologies like blockchain, IoT and artificial intelligence, while taking advantage of their domain knowledge around databases and ERP, they are hoping to show customers they can offer something their cloud competitors can’t.

Bright Machines lands $179M to bring smarter robotics to manufacturing

Robotics has had a role in manufacturing since the 1970s, but even today they are aren’t often driven by the latest software. Bright Machines, a San Francisco startup wants to change that and it got a whopping $179 million Series A today to get this thing going. While it was at it, it also officially launched the company.

The startup wants to bring a software-driven approach to robotics, one that would let you take dumb robotics and program it in a more automated fashion to perform a set of tasks, taking advantage of artificial intelligence and machine learning in ways that they say most manufacturing companies simply aren’t equipped to handle right now.

This is clearly not your typical Series A and Bright Machines does not appear to be a typical Series A company, feeling its way trying to get a product to market. Perhaps that’s because the company began life as incubated project inside Flex, a customized manufacturing company. It was then spun out as a startup called AutoLab AI and changed the name to Bright Machines today for the big company unveiling.

It already boast over 300 employees and brought in CEO, Armar Hanspal, who was most recently co-CEO at Autodesk to run the show. Former Autodesk CEO Carl Bass is a board member. Other board members include Mike McNamara, CEO of Flex and Steve Luszo, CEO of Seagate. Eclipse led the round.

What is attracting all of this money and talent to such a young company? Bright Machines is trying to solve a hard and expensive manufacturing problem. “We’re putting together the people, the tech stack and funding and other resources to go really go tackle this big under-served environment by bringing more automation and software to the factory floor,” CEO Hanspal told TechCrunch.

While he acknowledges we have seen a move toward automating the factor floor for decades, they are attacking an area that up until now has been underserved by robotics because the technology simply wasn’t ready to handle it. “What we’re doing that’s different is going from dumb, blind and costly robots to ones that are sensor rich, have computer vision, machine learning and are adaptable,” he said.

What’s more, they are bringing a subscription model to this approach, allowing customers to set up custom manufacturing lines on the fly with what they claim is much lower cost and fuss they faced with more traditional approaches. 

They are taking on this sum of money so early because they believe it is a huge market and if they can attract the right talent, they can bring a substantive change to manufacturing that is lacking today. Time will tell if the bet pays off.

Oracle acquires DataFox, a developer of ‘predictive intelligence as a service’ across millions of company records

Oracle today announced that it has made another acquisition, this time to enhance both the kind of data that it can provide to its business customers, and its artificial intelligence capabilities: it is buying DataFox, a startup that has amassed a huge company database — currently covering 2.8 million public and private businesses, adding 1.2 million each year — and uses AI to analyse that to make larger business predictions. The business intelligence resulting from that service can in turn be used for a range of CRM-related services: prioritising sales accounts, finding leads, and so on.

“The combination of Oracle and DataFox will enhance Oracle Cloud Applications with an extensive set of AI-derived company-level data and signals, enabling customers to reach even better decisions and business outcomes,” noted Steve Miranda, EVP of applications development at Oracle, in a note to DataFox customers announcing the deal. He said that DataFox will sit among Oracle’s existing portfolio of business planning services like ERP, CX, HCM and SCM. “Together, Oracle and DataFox will enrich cloud applications with AI-driven company-level data, powering recommendations to elevate business performance across the enterprise.”

Terms of the deal do not appear to have been disclosed but we are trying to find out. DataFox — which launched in 2014 as a contender in the TC Battlefield at Disrupt — had raised just under $19 million and was last valued at $33 million back in January 2017, according to PitchBook. Investors in the company included Slack, GV, Howard Linzon, and strategic investor Goldman Sachs among others.

Oracle said that it is not committing to a specific product roadmap for DataFox longer term, but for now it will be keeping the product going as is for those who are already customers. The startup counted Goldman Sachs, Bain & Company and Twilio among those using its services. 

The deal is interesting for a couple of reasons. First, it shows that larger platform providers are on the hunt for more AI-driven tools to provide an increasingly sophisticated level of service to customers. Second, in this case, it’s a sign of how content remains a compelling proposition, when it is presented and able to be manipulated for specific ends. Many customer databases can get old and out of date, so the idea of constantly trawling information sources in order to create the most accurate record of businesses possible is a very compelling idea to anyone who has faced the alternative, and that goes even more so in sales environments when people are trying to look their sharpest.

It also shows that, although both companies have evolved quite a lot, and there are many other alternatives on the market, Oracle remains in hot competition with Salesforce for customers and are hoping to woo and keep more of them with the better, integrated innovations. That also points to Oracle potentially cross and up-selling people who come to them by way of DataFox, which is an SaaS that pitches itself very much as something anyone can subscribe to online.

Pulumi raises $15M for its infrastructure as code platform

Pulumi, a Seattle-based startup that lets developers specify and manage their cloud infrastructure using the programming language they already know, today announced that it has raised a $15 million Series A funding round led by Madrona Venture Group. Tola Capital also participated in this round and Tola managing director Sheila Gulati will get a seat on the Pulumi board, where she’ll join former Microsoft exec and Madrona managing director S. Somasegar.

In addition to announcing its raise, the company also today launched its commercial platform, which builds upon Pulumi’s open-source work.

“Since launch, we’ve had a lot of inbound interest, both on the community side — so you’re seeing a lot of open source contributions, and they’re really impactful contributions, including, for example, community-led support for VMware and OpenStack,” Pulumi co-founder and CEO Eric Rudder told me. “So we’re actually seeing a lot of vibrancy in the open-source community. And at the same time, we have a lot of inbound interest on the commercial side of things. That is, teams wanting to operationalize Pulumi and put it into production and wanting to purchase the product.”

So to meet that opportunity, the team decided to raise a new round to scale out both its team and product. And now, that product includes a commercial offering of Pulumi with the company’s new ‘team edition.’ This new enterprise version includes support for unlimited users, integrations with third-party tools like GitHub and Slack, as well as role-based access controls and onboarding and 12×5 support. Like the free, single-user community edition, the team edition is delivered as a SaaS product and supports deployments to all of the major public and private cloud platforms.

“We’re all seeing the same things — the cloud is a foregone conclusion,” Tola’s Gulati told me when I asked her why she was investing in Pulumi. “Enterprises have a lot of complexity as they come over the cloud. And so dealing with VMs, containers and serverless is a reality for these enterprises. And the ability to do that in a way that there’s a single toolset, letting developers use real programming languages, letting them exist where they have skills today, but then allows them to bring the best of cloud into their organization. Frankly, Pulumi really has thought through the existing complexity, the developer reality, the IT and develop a relationship from both a runtime and deployment perspective. And they are the best that we’ve seen.”

Pulumi will, of course, continue to develop its open source tools, too. Indeed, the company noted that it would invest heavily in building out the community around its tools. The team told me that it is already seeing a lot of momentum but with the new funding, it’ll re-double its efforts.

With the new funding, the company will also work on making the onboarding process much easier, up to the point where it will become a full self-serve experience. But that doesn’t work for most large organizations, so Pulumi will also invest heavily in its pre- and post-sales organization. Right now, like most companies at this stage, the team is mostly comprised of engineers.

Pulumi wants to let you manage your infrastructure with code